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Warehouse Assistant

Job Description

Job Title: ReStore Truck, Floor and Warehouse Assistant

Reports To: ReStore Managers and Executive Director

Classification: Full Time, 40 hours per week, Hourly, Non-Exempt Status

Time Commitment: Must have open availability Monday-Saturday and be able to work 40 hours per week.

Duties and Tasks

  • Assist customers and donors with loading and unloading donations, merchandise and purchases in a safe and effective manner.
  • Responsible for moving and placing of donations, merchandise and purchases.
  • Coordinate and communicate effectively with employees and volunteers regarding the loading, off-loading and handling requirements of ReStore donations, merchandise and purchases.
  • Adhere to truck and warehouse safety standards.
  • Assist in screening merchandise offered for donation for compliance with acceptance standards.
  • Distribution of donation receipts, information and/or marketing materials.
  • Move inventory items with forklift equipment.
  • Respond to customer and donor inquiries, providing outstanding service to customers and donors.
  • Maintain a clean and orderly sales floor, loading and unloading areas and other work areas.
  • Within the scope of Dorchester Habitat’s Mission and operating policies, understand the needs of donors, customers, volunteers and staff members, and respond to them in an efficient, courteous and respectful manner.
  • Develop a thorough understanding of Dorchester Habitat’s goals, mission, philosophy and policies and demonstrate this understanding in daily interactions.
  • Maintain effective and professional working relationships with staff, volunteers, customers, donors and the public.
  • Other duties as assigned by the ReStore Managers and/or Executive Director.

Knowledge, Skills, Abilities

  • Clear SLED and FBI check.
  • Clean drug test.
  • Excellent verbal and written communication and interpersonal abilities and skills.
  • Communicate effectively, both written and verbal.
  • Able to safely lift (and position) at least 50+ pounds.
  • Able to stand, squat, bend and climb in and out of a truck on a frequent basis.
  • Knowledge of furniture moving techniques helpful.
  • Reasonable familiarity with building materials.
  • Able to operate warehouse material handling equipment such as a forklift, hand truck and dolly.
  • Gets the job done on time.
  • Works well with minimal supervision and under pressure.
  • Punctual and reliable.
  • Good problem solving skills.
  • Excellent customer service skills, friendly, and outgoing personality.
  • Eighteen (18) years or older.
  • Ability to read and interpret a variety of documents and instructions furnished in oral, written, diagram, or schedule form, such as safety rules, operating and maintenance instructions and procedure manuals.

Job Context

  • Regularly exposed to outdoor weather conditions.
  • The noise level in the work environment is usually moderate.
  • Regularly required to talk and/or hear.
  • Frequently required to stand; walk; sit; use hands to finger, handle, and/or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; and crawl.
  • Specific vision abilities required by this job are close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Donations Truck Driver

Job Description

ORGANIZATION OVERVIEW

Dorchester Habitat for Humanity is a Christian housing ministry based in Summerville, SC with a mission of putting God’s love into action by bringing people together building homes and hope. Dorchester Habitat ReStore is the chief fundraiser for Dorchester Habitat for Humanity. The sale of donated and purchased inventory in the ReStore helps to fund the Homeownership Program for Dorchester Habitat for Humanity. The ReStore Donations Truck Driver position is a great opportunity for an individual to join a great organization and help their community!

POSITION OVERVIEW

This is a full-time role, reporting to our ReStore Manager and ReStore Assistant Managers. For this role, you’ll need to live in or near Summerville, SC and be willing to work in our Summerville, SC ReStore 5 days a week. Typical hours for this role are 8:30 am – 5:00 pm, open availability Monday-Saturday and able to work 40 hours a week; on occasion, there is a need to work additional hours throughout the year. The ReStore Donations Truck Driver may be asked to perform other duties deemed necessary by the ReStore Manager, ReStore Assistant Manager and/or Executive Director.

MISSION

The mission of the ReStore Donations Truck Driver is to provide excellent customer and donor service while maintaining a friendly, positive, polite, respectful and helpful attitude.

RESPONSIBILITIES

The ReStore Donations Truck Driver will have the following primary responsibilities:

  • Responsible for the safe and effective pick-up and transport of donations.
  • Load, secure and unload donations and/or merchandise.
  • Adhere to driving, truck and warehouse safety standards, and communicate and train other Team members and volunteers in these practices.
  • Screen merchandise offered for donation for compliance with acceptance standards and effectively communicate exceptions.
  • Distribution of donation receipts, information and/or marketing materials.
  • Greet and assist customers and donors.
  • Respond to customer and donor inquiries.
  • Within the scope of Dorchester Habitat for Humanity’s Mission and operating policies, understand the needs of donors, customers, volunteers and staff members.
  • Maintain a clean, orderly, attractive and efficient loading area.
  • Organize pick-ups by locations/areas for efficiency and punctuality.
  • Assist in the preparation and display of merchandise.
  • Assist customers through the purchase pick-up process.
  • Clean, sort price and stock merchandise.
  • Communicate donor, truck and scheduling issues and problems to ReStore Manager and ReStore Assistant Managers.
  • Uphold the ReStore and customer service policies, guidelines and procedures, ensuring consistent and effective ReStore operations.
  • Develop a thorough understanding of Dorchester Habitat for Humanity’s goals, mission, philosophy and policies and demonstrates this understanding in daily interactions.
  • Other duties as assigned by the ReStore Manager, ReStore Assistant Managers and/or Executive Director.

Knowledge, Skills and Abilities

  • Clear SLED and FBI Check.
  • Valid South Carolina State Drivers License.
  • Good driving record. Must provide a complete DMV/MVR 10-year driving record.
  • Clean drug test.
  • Excellent ability to communicate effectively, both verbally and in writing.
  • Ability to calmly and professionally handle multiple demands and tasks at one time and under pressure.
  • Excellent interpersonal abilities and skills.
  • Self-motivated, dependable, and good problem-solving skills.
  • Punctual and reliable.
  • Excellent customer service skills.
  • Knowledge of furniture moving techniques.
  • Twenty-one years or older.

REQUIREMENTS

  • Education: High school diploma or equivalent
  • Experience: 1-3 years furniture moving experience.
  • Physical: Ability to bend, reach, and lift up to 100 lbs. Frequently required to stand, walk, kneel, stoop, climb, crouch and crawl.
  • Job Type: Full Time, hourly

APPLICATION INSTRUCTIONS

To apply, please submit the following via email:

  • Cover letter and pdf of your resume
  • Tell us how you heard about this position
  • 3 professional references

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, or genetic information. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Work Remotely: No
  • Job Type: Full-time
  • Pay: From $16.00 per hour
  • Benefits:
    • Employee discount
    • Life Insurance
    • Vision Insurance
    • Dental Insurance
    • Paid time off
  • Schedule:
    • 8 hour shift
    • Day shift
    • Weekend availability

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please submit an application to Edward Brockington; edward@dorchesterhabitat.org; 101 Greyback Road, Summerville, SC 29483; PO Box 1685, Summerville SC 29484.

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